Corps Officer Instructions

Corps member email submission

A process has been created for your corps members to automatically submit the email address they desire to be linked to their account in corps management. An email is required for corps officers to grant access to the Soldier portal web account.

1. Direct your corps members and soldiers to https://soldieremail.sauss.net.
2. They can fill out a form to submit their email address to the corps.
3. Once received the corps officers can review the submission and complete the next step.

Create a web account for corps member

1. To create a web account for a corps member. Please follow the instructions below:
   Note: this person must already be listed on the corps roll in the Corps Management system.
   You may also inactivate or delete a web account if a corps member longer needs access.
2. Open Corps Management system at https://citrix.sauss.net
3. Select Corps Roll
4. Use the filter in the top right of the screen to search for the name you want to create a web account for.
5. Select that person in the list and their row will turn blue
6. Double Click or select “Open person record” button
7. Using the personal info menu on the left, select the “Other Info” section
8. Select web account
9. Select the email address of this person that you would like to use as their username
10. Select the button “Create a web account and send a welcome email”
11. If the person does not have an email on their account, you may add either a “home”, “work”, “school” or “other” email address. (See image below)
    • Select the button to “Create a web account and send a welcome email”
12. Select Yes to confirm that you want to create a new web account for this person. This will send them an email with instructions on how to access the Soldier Portal.
13. The email will contain a link to https://soldier.sauss.net and the corps member’s username and password. Please encourage them to change this password under Account as soon as they sign in.
    • 
      Image of Corps Management system screen to create a web account and send a welcome email. Only Corps Officers and other corps management role members can perform this step.

To Inactivate or delete web account

1. On Corps Management dashboard, select Corps Roll
2. Select the name of the individual person to adjust
3. Using the personal info menu on the left, select the “Other Info” section
4. Select Web Account
5. Click Inactivate Web Account to temporarily disabled this web account
6. Click Delete this web account to permanently delete this web account

Manage info published in directory

1. Select the name of the individual person to adjust
2. Using the personal info menu on the left, select the “Person Details” section
3. Select Contact Info
4. Click the checkbox (or uncheck the box) to manage whether each piece of contact info is published in the online and printed directories
5. Note: Address can be found on the household tab
6. 
   Image of contact info screen in Corps Management app at https://citrix.sauss.net

Change contact preferences

1. Using the personal info menu on the left, select the “Person Details” section
2. Select Contact Prefs
3. Check or uncheck whether this soldier would like to be contacted using the following methods. These settings may be used in future communication configurations:
   1. Opt IN for EMAIL communication
   2. Opt IN for POST OFFICE MAIL communications
   3. Opt IN for PHONE communications
   4. Opt IN for TEXT (SMS) communicationsTo Inactivate or delete web account

Troubleshooting and reporting issues

1. If this person is having trouble accessing the web site or any other difficulties with our software, you can click the “Log into the Soldier Portal using this account” link. Once you are in the soldier portal, you can see what they see. If you experience the same problem they are experiencing, please contact the service desk at usshelpdesk@uss.salvationarmy.org. Please specify the name and ID of the person in Corps Management.